Social media gone wrong. Case studies in medicine
If you are looking for case studies of what can go wrong when using social media in medicine this is a good place to start looking. For example what would you do with the following (adapted) post on a social networking site:
Dear Emergency Registrar,
Thanks a million for misdiagnosisng my patient’s perforated bowel as constipation and treating aggressively with laxatives. I’m sure she appreciated the subsequent cardiac arrest and multiorgan failure. Don’t worry, she just needs a new set of kidneys and a liver and she’ll be right. And with that kind of performance, I’m sure you can help her acquire them.
Kind regards, lowly intern….
What would you do?
Every hospital needs a policy in place to deal not just with criticisms from patients but also from doctors. Below are some guidelines to online professionalism: